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Account management
I downloaded transactions 2 weeks ago and it worked fine. This week I started to download bank transactions and a popup told me to there was updates for QuickBooks. I backed up QB and installed the new files. I tried to do bank transactions and it wouldn't go through. Then I tried verifying data and said nothing was wrong. I did a restore but same thing. Next, I called tech support, and they ran me through tool hub, and nothing helped. Next, I called bank and they setup a dummy company and it worked. I called back QB and was told my QB was out of date and would have to upgrade or it couldn't be fixed. He was talking to someone while I was on hold for 5 or 10 minutes. After that he said I would have to update if I wanted to download from bank and said he would guarantee it would fix it. I have gone through all items and read and tried all items with nothing. When I hit the button that says download transactions it says no messages to send.