SBW
Level 2

Account management

I run a boatyard. We have over 200 boat owner customers. There are quite a few customers that have up to 3 boats. I add them to the customer account as "Jobs". We then use Work Orders (renamed and reformatted Sales Orders) to track repairs, rebuilds, repowers etc. A customer's boat can have 3-10 Work Order every year. I want to be able to see all costs associated with EACH WORK ORDER (not the customer). Sure, I can create an invoice for that customer and go right into "Add Time/costs" to view ALL CHARGES/COSTS for the customer, but not broken down by work order- so I have to get the calculator out.

There must be a way to see where we are at (work in progress) for a single Work Order. To clarify- this would include all employee billable time entries (which we can't assign/attach at present), materials, expenses, contractor work etc.

 

What am I missing? I want to see our profitability for that particular Work Order (which can have many labor & parts items on it).

 

Any help/direction is much appreciated.