Account management
Hello @BookkeeperWytch,
Thank you for reaching out to us here in the Community space. Allow me to chime in and provide some clarification about the QuickBooks annual subscription.
The charges on your account will depend on your active subscriptions. Those you've mentioned are already part of what you're paying annually.
The features and services vary on your existing plan. The breakdown you see on your account is services we include once you use the annual Desktop Pro 2021.
The Products & Services section of CAMPs shows all your registered Desktop subscriptions. It's where you can find info license info or download any versions of QuickBooks Desktop you see.
Here's the link: Manage your QuickBooks Desktop subscriptions and services.
If you need more information, please request a callback. Our QuickBooks Support Team will be more than happy to take a look at your account and assist your further.
In case the problem persists, you can reach our support team by requesting a callback. Our Customer Support Team for Pro, Premier, Plus is available from 6 AM - 6 PM PT (Monday - Friday). For Enterprise, any time, any day. See the steps to get a hold of a specialist:
- Open QuickBooks Desktop.
- Click the Help tab at the top menu bar.
- Select QuickBooks Desktop Help.
- Enter your concern, then hit Continue.
- Choose Get a callback.
I recommend checking the cancellation policies if you need to cancel a service. I've included this link for your reference: QuickBooks Desktop cancelation policies.
I'll keep an eye on your response if you need more assistance figuring out the services included in your subscription. Take care always!
