I am having this same issue. The red icon says I need to renew.
Phone support Tech says I owe him $250.00 to fix the faulty red button in your software.
Are you directing people to live tech support to tell them the same?
Because this is unacceptable.
You are losing a customer, because I've already been paying for your other software bugs- not this time!
Support- Tell me something new please?
