Yes I had a security breach.
I needed help with my QB desktop pro.
Googled online Quickbooks help
Got an official looking website called Quickbooks ProAdvisors.
They had logo and phone numbers and the guy online was very helpful
They looked at my computer and told be its database was about to crash.
And after long discussions showing me files and error messages, I saw enough data to send a check to them (dumb) Check made out to QB Advisors Systems
The contract stated they would not cash the check till work was done. It of course was cashed immediately that day. So I cut off their link to my computer and contacted Quickbooks Intuit Security to confirm if this was really a partner provider or a scam. They have not answered any of my multiple emails for over a month. Ultimately went with regular Quickbooks Service contract and we changed a computer to fix the problem (Gmail does not like Windows 8). Disappointed that my requests for validation if this was a true provider have never been answered. They obviously stole all our company and employee info.
Laser Mark <[email address removed]>
Attachments
Jun 15, 2022, 12:05 PM
to Security
Dear Sirs
I clicked on a QuickBooks ProAdvisor link for help migrating my account to another computer after having difficulty doing it my self
The QB ProAdvisor Services examined my computers remotely and explained that my Destktop Pro 2021 company.QBW file was about to crash due to many errors shown on the log.
They required nearly $3000 to fix, and supposedly are doing so currently with payment due after work was complete
However they broke the attached sales agreement by immediately charging for serves 5 days before the work is to be completed which is stated at June 20
Breaking agreements is not something I would expect INTUIT to allow
My bank could not stop this payment
Please advise if the attached vendor is a valid QB ProAdvisor subcontractor authorized to do this work.
