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Account management
@JamaicaA wrote:I appreciate you for putting your voice out and providing more details about your concern, @moonslice2. I’ve got other option you might consider to get the files you need out of QuickBooks.
I understand you want to access your files on QuickBooks Desktop 2019 which was discontinued after May 31, 2022. I also recognize how useful the files for your business.
In this case, you might need to consult your IT person or an IT professional for assistance with accessing your files.
1) I am an IT, and I completely understand the issues. In fact, no one has even addressed the issue I'm bringing up.
2) I went to the page you said I should look at about what has happened with QB 2019 Desktop being no longer supported.
You can see it says there "If you don't use any of the add-on services in QuickBooks Desktop 2019, your product will continue to work for you."
But this will probably not be the case, since IE 11 is no longer supported, but yet QB is apparently still going to make us login to Intuit account THROUGH QB software using IE 11.
This needs to be addressed by the QB developers so we can still access the files as guaranteed by QB.