cbcavnar
Level 5

Account management

Sounds easy.

 

IF WE COULD LOGIN AS THE PRIMARY ADMIN EMAIL.

 

Bought the CPA practice from him August 2021, and his email is no longer active, nor is there a password.

 

So thanks for an answer to someone else's question.

 

Have sent in the requested documentation, provided additional documentation, and then "Poof", it all seems to vanish.

 

How about a contact person who actually has the authority to fix the problem?