Hello there, @Mr Gee. Welcome to the Community. I'm happy to offer my assistance to keep your account from freezing up.
Let’s run the QuickBooks Refresher Tool to fix minor issues with the software. Make sure to end all the processes running in the background before performing the steps below.
- Close QuickBooks Desktop.
- Download the QuickBooks Refresher Tool and save it on your desktop.
- Run the tool.
- Open QuickBooks again.
If the issue persists, run the QuickBooks Install Diagnostic Tool. This will automatically diagnose and fix issues with the program's Microsoft components. Here's how:
- Download the QuickBooks Install Diagnostic Tool and save it to the locate desktop.
- Close all open programs and run the Tool.
- Once done, restart the computer to ensure the components are correctly updated.
Also, you can follow the additional steps outlined in this article: Solutions for when QuickBooks stops working.
That's it! Give this a try and let me know how it goes in the comment section below. I'm always here should you have any follow-up questions or concerns about QuickBooks. Take care and have a wonderful rest of the day.
