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Account management
Hi. I use QB 2021 desktop premier. May 11th I was locked out (QB installed on May 10, 2021). I called QB three times. First answer was my computer needed a server upgrade. The second kept questioning my authorization. And the third said I would need a subscription. No matter the answer, my lockout remained in effect. I do not need updates, live banking, etc. as only use for recording purposes for a small nonprofit. I'm confused as to whether a subscription, license, or whatever is needed. And if I need a one year license, where do I get it? Thank you muchly.