Account management

Thanks for joining this thread, Robin729.

I'm here to help you customize the financial statements reports in QuickBooks Online.

May I know what specific report are you trying to customize? Each report in QuickBooks Online has its own options for customization.

Right now, the Balance Sheet Detail and Profit and Loss reports don't have an option to exclude the zero balances and inactive accounts. However, the Statement of Cash Flows can show non-zero balances or active only accounts. I'll be happy to show you how:

1. Click Reports on the left pane.
2. Enter and select Statement of Cash Flows in the search box.
3. Under Show non-zero or active only section, select Active or Non-zero.
4. Click Run Report.

The screenshot below shows these steps as well.

Here's an article about customizing a report for future references: How to customize reports.

That information should get you on the right track. I'd be delighted to answer other questions should you have any. I'm cheering you to continued prosperity.