I have called in the past 2 months and NEITHER of them has been able to fix it. All they say is it is CapitalOne's fault. You'll have to call them. Of course, CapitalOne says they haven't changed anything and it is QB's fault. We are stuck in the middle of two hard-headed companies.
I DON'T need to import lists. I need to import credit card transactions. My CapitalOne has NOT synched from the start in January. I had to download a QB file from their website and then import it into QB. It worked in Jan & Feb and has NOT worked in Mar or Apr. I just keep getting the run around from both companies and it is FRUSTRATING! It should not take an act of Congress to import transactions into the most widely used accounting package in the US from one of the biggest banks in the US.
