Rubielyn_J
QuickBooks Team

Account management

I'm here to ensure you can successfully change your business address, @Oas1.

 

Let's use File Doctor to fix company issues in QuickBooks Desktop. To proceed, we need to download and install QuickBooks Tool Hub. 

 

Here's how:

  1. Close QuickBooks.
  2. Download the most recent version (1.5.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. Once done, double-click the icon on your Windows desktop to open the tool hub.

 

Then run QuickBooks File Doctor:

 

  1. From the tool hub, click Company File Issues.
  2. Select Run QuickBooks File Doctor. It can take up to one minute for the file doctor to open. 

    file doctor.JPG
  3. In QuickBooks File Doctor, choose your company file from the drop-down menu. 
  4. Click Check your file (middle option only) and then select Continue.
  5. Enter your QuickBooks admin password and then select Next.

 

The scan time depends on your file size. In most cases, it can take up to 5 minutes. Once the scan finishes, open QuickBooks and your company file. 

 

If the issue persists, we can use the Verify and Rebuild tools to self-identifies and self resolved the most commonly known data issues within a company file. To proceed, please see the steps below:

 

  1. Open your QuickBooks Desktop.
  2. Select Window and then choose Close All.
  3. Choose File and then click Utilities
  4. Select Verify Data.

    verifyyy.JPG
  5. To rebuild, select File again.
  6. Click Utilities and then choose Rebuild Data.

    rebuilddd.JPG
  7. You will receive a warning message to backup your company file, press OK.
  8. Choose where you want to save your backup, then click OK.
  9. The Rebuild Data utility starts as soon as the backup is finished.
  10. Select OK when you get the message Rebuild has completed.

 

In addition to that, I've also attached a link to fix possible data damage on your QuickBooks Desktop company file: Repair your company file using the Rebuild Data tool.

 

Moreover, you may also check out this article to help modify your QuickBooks business address and number: Change your QuickBooks Desktop business info.

 

Keep me posted if you have further questions about managing your business information. I'll be around to help you. Stay safe and have a good one!