Fiat Lux - ASIA
Level 15

Account management


@lindam wrote:

It still makes no sense why I have to reset my password when I have the password, license number and everything and it works find on my own Quickbooks for Mac file but it will not work on this clients file restored from a 2019 version backup.  Why won't it work!  I shouldn't need to reset if it is working on my file!


 

@IntuitBrooks 

Any advise?