- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Account management
I have tried my administrator password. It doesn't work either. I can reset it, but is that going to reset it for my QB for Mac file as well? I don't understand how this works now. Is the Administrator password for all files opened in QB Mac on one computer, or is it supposed to be per file. Again, this file I am trying to open is a client's backup file from QB Mac 2019 that I am trying to open in 2022.
Just tried the password reset. It does not appear to be looking for my licensing information. It will not accept it.