@dso0216 @ManonJen
For over two years, we have been blasting this news - THE IRS (not Intuit) changed the password requirements for 3rd party processors who store the password within the program. The password MUST be changed every 13 months. You must log on to the EFTPS site, change it there, then go to pay the payment and change it in the payment window where it is stored in QBDT. In between, I HIGHLY recommend that you log out of EFTPS and log back in to ensure that the password change worked and give it a minute to set. NO - EFTPS will not tell you anywhere that this is required, but it is. The password originally had to be EXACTLY 12 digits long to work in QB, even though EFTPS tells you it can be 12-18 digits long. I thought they had fixed that, but from Child of God's post above, maybe not. This has absolutely nothing to do with the e-payments tab crashing the program. It has everything to do with lousy documentation on the IRS EFTPS website. Set a reminder. Every year, change your password on the EFTPS website. Log out. Log back in with the new password. Open your epay window in QBDT, enter the new password and save it and pay the taxes. (you can pay $1 just to save the password and adjust it with the next payroll, or you can just do this right before you have to pay the taxes) Check a day or two later to see if it worked. Rinse and Repeat. EVERY YEAR!
