MJoy_D
Moderator

Account management

I can help you with restoring your company file, @Bmurph.

 

When restoring a company file, it must be a backup company file (.qbb) to create a new company file (.qbw). Also, the option to restore a backup file directly from OneDrive is currently unavailable. You can save it on your desktop first before restoring it to QuickBooks instead.

 

Refer to this article on how to move company file to local hard drive: Move your company files to another computer.

 

After moving the backup company file to your desktop, you can follow the steps below on how to restore it.

 

Here's how:

 

  1. Go to the File menu and select Open or Restore Company.
  2. Click on Restore a backup copy and then Next.
  3. Choose Local Backup and then Next.
  4. Browse your computer for your backup company file.
  5. Select a folder to decide where to save your restored company file. Then select Open.
  6. When you're finished, click Save. If you receive any warnings about potentially overwriting your data, choose the one that best suits your needs. Don't overwrite anything until you're very sure you want to.

 

Check this article for more information about restoring a backup company file.

 

In case you've encountered errors when restoring a backup company file, see this article on how to resolve it: Fix backup company file issues in QuickBooks Desktop.

 

I'm always here if you need further help restoring your company file. Let me know by leaving a reply below. Keep safe and have a wonderful day!