I am very unhappy with Quickbooks, Desktop Pro, regarding this new password requirement to open any company file. This all started with the update I did last week. Quickbooks should have WARNED me, that the update would do this. I was perfectly happy with the un-updated version of Desktop Pro (2018) I had. I don't even have a company any more, I just use Desktop Pro to enter my check registers, where I put checks in categories by creating various "Account" names, and then I can generate these very useful, categorized reports. Even if I had a company, why should Quickbooks have control over my access to my Quickbooks company by not letting me open unless I put in a password? So a Quickbooks technician helped me uninstall the updated Quickbooks Desktop Pro, and then reinstall it from the internet. After helping me save "Company File" . Only problem with that new copy, was that although at least the old "companies" didn't require a password for me to open, any new "company" I wanted to create [which I do for a new checking account], still did require that password creation in order to open. SO FRUSRATING. So I uninstalled that internet-download version, took out my physical Quickbooks Desktop Prop 2018 disc which I still had on my shelf, and installed it. Now I CAN create new "companies" again and OPEN them, without having to have a password. Problem was, for some reason the "split" function does not work properly [only shows "account", not also the "amount" and "memo" columns, so split function is useless .] There is an awkward work-around, which I will use: go into "restore backup" files, pick an old one, rename it, somehow get the account to zero and then use it for the new "company" or in my case, just the new bank account. I DONT FORSEE BUYING ANY MORE QUICKBOOKS PRODUCTS, which I might have done, absent this new, very irritating requirement of a password to open any "company". I see that I am not the only customer unhappy with this. Quicken should rethink things, maybe make some updates which give the customer-creators of companies on Quickbooks the OPTION but not the REQUIREMENT of setting up passwords in order to open Quickbook "companies".
