Good day, @sarah bodnar.
Let me help you isolate the issue in order for you to successfully pull up your Transaction list by vendor report.
When you're done filtering your report, click the Run Report tab to save the changes. And make sure the report period is correct, too.
You may also use basic browser troubleshooting to isolate the issue. This is because the enormous amount of data in the cache is causing QuickBooks Online to unexpectedly malfunction, and a normal browser will continue to accumulate data and will not automatically clean its history.
Here's how:
- Restart your browser.
- Log in to your QuickBooks Online account in an incognito or private browser and try to pull up the Transaction list by vendor. You can use these keyboard shortcuts to launch a new private window:
Google Chrome: press Ctrl + Shift + N
Mozilla Firefox: press Ctrl + Shift + P
Safari: press Command + Shift + N
- If it works on the private browser, you can go back to the regular browser and clear your browser's cache.
- Then pull up again the report.
I've also added this article if you want to customize reports in QuickBooks Online.
In case you want to export your report in an excel file, you can click here.
Let me know if you have any other concerns with pulling up your financial reports. I'll be happy to guide you. Take care!
