Jovychris_A
Moderator

Account management

I appreciate you looking for a specific answer to turn off multi-factor authentication, @IvoryHoward.

 

This feature is an additional layer that boosts the security of your QuickBooks Online (QBO) account. If the security layer is less needed, then you have the option to turn it off. 

 

If you use the same phone number, please follow these steps:

 

  1. Sign in to your Intuit account.
  2. Tap Sign In & Security from the left menu.
  3. In the “Two-step verification” section, hit Turn off.
  4. Enter the code.
  5. Select Continue.

 

If you're using a different phone number, make sure to update your phone number first so you can log in to the account. Once done, turn off the two-step verification.

 

For more information about this process, take a look at this article: Turn on or turn off two-step verification.

 

I included this resource as your future reference in managing QuickBooks user permissions: Add, delete, or change user access

 

You may have other questions or concerns about turning off the additional security layers, free to share with us here. We're ready to assist. Stay safe and well!