ZackE
Moderator

Account management

Hi there, VinceKM. Thanks for joining this thread.
 

Since there's an ongoing investigation about contractors not appearing on 1099 reports, I'd recommend getting in touch with our Customer Care team and being added to its list of affected users. This will ensure that you receive email notifications about any updates relating to the case.
 

You can reach them while you're signed in.
 

Here's how:

  1. Click the Help (?) icon.
  2. Choose Contact Us.
  3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
  4. Select Start messaging or Get a call.

 

Be sure to review their support hours so you'll know when agents are available.
 

I'll be here to help if there's any questions. Have a wonderful day!