Rubielyn_J
QuickBooks Team

Account management

Thanks for joining this thread, @Rahmani. Let me help you get past the error message and open your company file. 

 

If a prompt shows that your QuickBooks Desktop subscription has lapsed or expired, we can update your billing info in your Customer Account Management (CAMPs) portal. 

 

Here's how:

 

  1. Sign in to the Customer Account Management Portal (CAMPs) as an admin user.
  2. Choose QuickBooks Desktop from your products and services.
  3. Select details next to your QuickBooks Product.
  4. Click Edit beside your Payment Method
  5. Update your payment info and then click Save and Close.
  6. Open QuickBooks Desktop.
  7. Proceed to the Help menu and hover over Manage My License.
  8. Lastly, choose Sync License Data Online.

 

If the issue persists, Install the latest update for your version of QuickBooks Desktop. This often fixes subscription errors and ensures you have the latest features and fixes. You can also review this article for more insights: Fix subscription has lapsed error.

 

Once done, open your company file and manually track some financial reports. It also includes links on how to customize any report that you generate.

 

Keep me posted if you have other questions about managing your company file in QuickBooks. I'll be happy to lend a helping hand. Stay safe and have a good New Year!