Thanks for joining this thread, ScotiaFleet.
I recognize the importance of being able to use your QuickBooks seamlessly. This saves time since you can perform other tasks.
We’ll have to clear the app’s data on your device to get past the issue. Let me guide you through the process.
In QuickBooks Online (QBO):
- Go to the menu at the top right and choose Help & Feedback.
- Then select Refresh Data and Refresh.
In your device’s settings:
- Go to the Settings menu on your iPad.
- Tap the General tab to select iPad Storage.
- Pick the app that's taking up a lot of space.
- Press the Offload App menu to remove the application.
This reference provides more in-depth information into this process: See your latest data in the QuickBooks Online app. It contains instructions on how to perform this task on the android device.
Also, the following article will help make sure you have the best online experience when using the mobile app: QuickBooks Online access for mobile devices. From there, you’ll learn the supported browser as well as the version.
Get back to me if you need more help with creating invoices or other QuickBooks concerns. I'm always around to assist you. Take care and have a good one.
