denslee
Level 2

Account management

Those answers are incorrect.  I don't use any subscription services.  Besides I still have 3 weeks on my program.  Quickbooks basically hijacked all of my company files and locked me out of everything.  It's not a matter of using the program without payroll, or back-up,e tc.  It's that they have set the program to self-destruct when they determine it's time, not when you have documented start dates of hte program (listed in properties).  I bought a new program from a retail store, but now Quickbooks won't recognize the license or product number.  They only want companies to purchase from them at a much higher cost.  I've spent over 2 1/2 hours with customer service, and only have some of the problem resolved at this point.  I've used Quickbooks for about 15 years now but may have to switch programs.