judy7141
Level 3

Account management

I used Transaction Pro for many years on my desktop.  Just switched quickbooks and Transaction Pro to online only,  No one can seem to figure out why I can't export files...When I am in Trans Pro, I log in with my Intuit account,  When I click Export and enter the date range , it says "no data found".  I had QB take over my computer and the agent is familiar with Trans Pro and could not detect any problems.  The support people at Trans Pro have been utterly useless,  Going on seven days now and no resolution.  All I need to do is take my QB sales receipts and convert them into a csv file for my shipping company.  Can anyone help me?