dso0216
Level 6

Account management

The client was under another accountants enhanced payroll subscription.  That accountant retired and cancelled the subscription.  Now I need to move the client under my ProAdvisor enhanced payroll for accountants  .I've been trying to add a client to my enhanced payroll for Accountants subscription for hours.  None of the articles I've read have helped.  I am a ProAdvisor and have been since the 90's.  I have been doing payroll for clients through QDT for almost as long.  I don't ever remember it being this difficult.  Please just tell me what the heck I need to do!