MJoy_D
Moderator

Account management

I can share some information about deleting your data in QuickBooks Online and start over, @kclarke2009.

 

You can only delete all the information from the account if your account is less than 60 days old. If it's already beyond, then you'll need to cancel the current account and create a new one.

 

If the account is less than 60 days:

 

  1. Login to your QuickBooks Online (QBO) account.
  2. Delete all the text after the last / and enter purgecompany (Example: from https://app.qbo.intuit.com/app/homepage to https://app.qbo.intuit.com/app/purgecompany).
  3. Type Yes to confirm the deletion and then Wipe data.

 

If it's beyond 60 days:

 

  1. Cancel your current account from the Account and Settings.
  2. Sign up for a new account by going to this link: https://quickbooks.intuit.com/pricing/.

 

Check this article for detailed guidance in deleting your data and or creating a new account: Delete your data and start over in QuickBooks Online.

 

Here's more information on how to disconnect your PayPal account and manage your transactions: Use the Connect to PayPal app.

 

Let me know if you need more help in deleting your account and or anything else by leaving a reply below. Take care and have a great rest of the day!