RenjolynC
QuickBooks Team

Account management

Thanks for your prompt reply, TheProuddad.

 

Let me shed some light on this situation.

 

Once your subscription period ends, you will no longer be able to use or access your QuickBooks Desktop account. Your company file will remain on the device, but you'll need to re-activate the service, so you can open or view the data.

 

If in case you will not be renewing the subscription, you can purchase a single QuickBooks Pro license instead. This license is locally-installed and supports a single user. 

 

I also recommend reaching out to our Sales Support Team for further assistance regarding your billing concerns. They can provide details on what you need to do after your subscription expires.

 

  1. In your QuickBooks Desktop program, go to Help QuickBooks Desktop Help.
  2. In the Have a Question window, click the Contact Us link at the bottom.
  3. From the Contact Us page, select any topics.
  4. Under Here's how to connect with a QuickBooks expert section, click the Start a Message or Get Phone Number button.

I'll re-share these article provided above for future reference:

 

Please don't hesitate to leave a reply on this thread if there's anything else you need. We're always around to help. Enjoy your weekend.