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Account management
Thanks for getting back to us, @markmcnally.
I'm here to guide you to the right support so you can get the help you need.
To provide you the total cost when adding a Standard user, I recommend calling our QuickBooks Online Support Team so they can take a look at to your account and provide you further information.
Here's how you can contact our phone support:
- Sign in to your QuickBooks Online company.
- Select Help (question mark icon) at the top right.
- Click Contact us to connect with a live support agent.
For future reference, you can check these articles:
Please know that you're always welcome to post if you have any other questions about the user access in QBO. Wishing you and your business continued success.