Rea_M
Moderator

Account management

I hear you and understand how CAPTCHA affects your organization, @AlexinVA. That's why I'm here to share further details about this.

 

CAPTCHA helps prevent any spam and abuse from websites. It's an added security feature for web browser applications, like QuickBooks Online (QBO).

 

Currently, disabling the CAPTCHA and email verification code isn't an option in QBO. This is because they're based on the browser you're using. They'll occur when your browser is set to "do not remember history"  or every time you log in to your account using a different one.

 

Also, as your customers and employees trust you with their information, Intuit is committed to securing your information by providing advanced security tools and systems. If you wish to know more about this, check out this article: Verify your account with multi-factor authentication.

 

We appreciate your patience regarding this matter. Please know that I'm always right here whenever you need help with your QuickBooks account. Just leave a comment below, and we'll get back to you. Take care.