Hi there, Maria04.
Let me route you to the best support so this will be taken care of as soon as possible.
For Intuit Online Payroll for Accountants, you'll have to reach out to our Customer Care Team. This way, we'll be able to pull up your account and reactivate your client. You can connect with us through this link: Contact Intuit Online Payroll Support.
I also encourage checking out support hours below to ensure that we address your concerns on time:
- Monday to Friday from 6 AM to 6 PM Standard Pacific Time
- Saturday from 6 AM to 3 PM Standard Pacific Time
Additionally, here's an article that you can read to learn how to set up and organize your clients: IOP4A - Adding and managing clients.
If I can be of any additional assistance, please don't hesitate to tag me in your comments and posts. I'll always have your back.
