certification exam
Level 2

Account management

Completely agree.  Giant waste of time at the expense of test takers  There are questions on the exam that (1) are NEVER covered in any of the material and (2) there are questions that are deceptive and have NO answer.  Plus Quickbooks doesn't provide answers.  Here is an example of a question NEVER covered in the material with unclear correct answer.  

Liz has set up a new employee with Standard user access but has unchecked the Payroll access box.
Which part of QuickBooks Online will the new employee not have access to?

• Bank register

• Employees tab

• Contractors tab

• Report Center