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Account management
Thanks for sharing the exact message that you're getting, jslfl.
Let me also help with your question about the error that you're getting when accepting the invitation.
I would recommend contacting our Chat Support Team so they can add you to the list of affected users. You can reach out to them through this link: chat with us.
In the meantime, you can ask your employer for a copy of your paystub while the issue is being worked on.
Let me also share these articles for additional guidance and reference:
- View Your Paychecks and W-2s in QuickBooks Workforce
- Contact Us for Help With a Potential Issue With W-2s Downloaded from QuickBooks Workforce
Don't hesitate to reply to me if you want to share more details. You can also visit us again and post new questions if you need more help when working in QuickBooks.