Thanks for coming back for more support, @sweitz25. I've checked our records and it's confirmed. We have an ongoing investigation for Capital One bank.
At this point, I'd recommend contacting our Customer Care team and let them know that you're one of the affected users of INV-53577. That way, you'll get updates regarding the status of this issue and get notified when they provide a solution via email.
Here's how:
- Go to the Help menu, then select the Talk to a human option (then type it again when prompted).
- When asked by the bot, type "Capital One Bank issues."
- Select I still need a human, then proceed with Contact us.
- Click Let’s talk.
- then select either Get a call or Start messaging.
You can also check out our support hours so you can get in touch with an agent immediately.
Feel free to post again if you have any other concerns. We're always here to help in any way we can. Have a good day!
