Account management

Yes, I have NEVER been able to efile/epay monthly EFTPS or Quarterly Form 941's through QuickBooks. I've tried all of the advise given concerning the "Expired Password Rejection" to no avail. However, I am able to efile/epay directly from the EFTPS website with no issues. QuickBooks will generate the quarterly Form 941 but then I have to submit it by mail because it is always rejected. I am able to efile/epay the TWC through QuickBooks. I am able to efile W-2's & 1099's from QuickBooks with no issue. I am thankful that they ae accepted. I meet all of the QuickBooks requirements to be able to submit 941 reports & pay but it simply will not allow me to do so. My enrollment statuses are all in order with the perspective federal and state agencies. I have started exploring other avenues as to why the forms are possibly being rejected. I started wondering if for some weird reason my Norton 360 wasn't allowing QuickBooks through the firewall for monthly EFTPS & quarterly Form 941 submissions but QuickBooks is being allowed through Norton 360's firewall. It's all so aggravating when your work day turns into being many hours longer just by trying to figure this problem out. 

Somehow QuickBooks won't even allow me correct my severely misspelled Account Business Name under QuickBooks Account Details. This is what I have been told I have to do to correct the misspelling of my company name:

1. Copy the Business Name Change template to your email and fill it out. Include the statements at the bottom.
2. Attach the following supporting documents:
   • Current photo ID: State-issued ID, driver's license, or passport.
   • Proof that you paid for the service or product: Bank statement that shows the subscription payments, the account number, and your name.
3. Send the email to [email address removed].
4. You will receive an email that confirms the update within 3-5 business days.