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Account management
After working with QB Desktop support and reading this thread. There is a solution.
1. QB was no help, they were to push my issue up the chain and call me back. They forgot, never called.
2. QB Desktop Premier Plus 2020; Password MUST be 12 characters and match on EFTPS website.
3. QB told me it should be 13, and so once I tried what they told me to do... EFTPS locks your account for 10 - TEN days for changing passwords. i.e. - QB Support does not have a clue on what to do. - 12 Characters ONLY!!
4. Once changed password to 12 and matched on EFPTS after 10 days waiting, it worked. 941 and 940 submitted and accepted. Now if only QB would refund my penalties back to me.
Best of luck to us all until Quickbooks can be repaired or replaced.