Thanks for following up on this thread, marciaeyster.
Intuit provides security settings to verify that you're the one signing in to your account using the unique code and password.
You can also turn this off in just a few steps. Before we proceed, I'd suggest that you open a private window from your browser. Below are the keyboard shortcut keys to open a private window:
- Chrome: press Ctrl + Shift + N
- Firefox: press Ctrl + Shift + P
- Safari (for Mac): press Command + Shift +N
- Microsoft edge: press Ctrl + Shift + N
Once your private window is up, you can follow these steps to disable two-step verification.
If you're using the same phone number, here's how:
- Log in to your Intuit account using this link: https://accounts.intuit.com/
- From the left menu, choose Sign In & Security.
- In the “Two-step verification” section, select Turn off.
- Enter the code, then select Continue.
Otherwise, if you're using a different phone number, you'll need to update it first then turn off the two-step verification.
Like this:
- Fill up the Email Change Request form.
Reminder: Make sure to put your new phone number in the Recovery Number field. - Upload any copy of your photo ID forms:
a. Click on Browse.
b. Find and select the file.
c. Select Open. - Once done, click on Submit.
- You'll receive a notification that your phone number is updated
- Log in to your Intuit account using this link: https://accounts.intuit.com/
- Choose Sign In & Security tab.
- In the “Two-step verification” section, click on Turn off.
- Enter the code, then select Continue.
That'll surely let you sign in to your account using a password only.
You can also check this link on how to change the email address linked to your QuickBooks Online account.
I'll be here if you still have questions and clarifications about account verifications. Enjoy your week!
