Account management

Hi there, gailbest1930.

I'd like to help and share what I know about the log-out time feature.

QuickBooks has a timeout feature for additional security. This helps prevent any unauthorized access if you're away from your computer.

However, you can only change the default time-out duration from 1 hour to 3 hours. 

Here's how you can change it in QuickBooks Online:

1. Go to the Gear ⚙️ icon.
2. Select Account and Settings.
3. Click the Advanced tab.
4. On the Other preferences section, click on Edit ✎.
5. Choose 1, 2, or 3 hours from the Sign me out if inactive ▼ drop-down menu.
6. Select Save and click Done.

Here's a link in case you'll have issues signing in to your account: Get help if you can't sign in to your account

Let me know if you have further questions. I'll be in touch. Have a nice day!