Unfortunately, the IRS rep denied my request by phone today. She said the client will be sent a notice and have the chance to appeal. What a pain. In the throws of tax season and now this, I found 2 today that I thought the change of EFTPS password went through. I'm planning to request abatement now via written letter and print screens of the attempts and rejects. The penalty and interest = ~$350. Not an enormous amount but I will have to eat the penalty if the IRS refuses to abate. Besides that the issue takes so much time to resolve, time I do not have.
