Hello, CapiliaMadison.
I'll provide a brief overview on the subscription charges. I'll also direct you to the team who can check the details of your billing and the benefits that go along with it.
We have an annual subscription for our QuickBooks products. For example, the QuickBooks Desktop Payroll or the subscription-based Desktop platform. We continuously update and ensure these products cater to your business needs.
However, I do recommend contacting our support channel for the breakdown of your subscription charges (we're unable to access your billing details in a public space). They'll be able to see your billing details and tell you the benefits and the services that go along with your products.
You can follow the steps provided by Jen_D. If you're using a different product, you can check this article for the steps on how to contact our dedicated support: Contact QuickBooks products and services Support.
If you need help doing a specific process in QuickBooks, you can browse articles from a specific topic in our general support page. Select a product under Topics for.
I'm willing to listen again if you have any other concerns in QuickBooks. Just leave the details here and I'll get back to you.
