GolfNut72
Level 5

Account management

Klent B

 

Thank you.  It appears that using the Tool Hub has resolved the issue but I won't be sure until the company file is used a few more times.  All I did was use the Quick Fix My File, and then I checked the Company File and there were no errors.  I have done this other times, and sometimes it shows errors, and other times it does not, so I will wait and hope that the issue is resolved.

 

I have another issue that probably should go in another message, but in case you are familiar with this one, I will add it here too.

 

This problem has just started, within the last couple of weeks and involves the Bank Feed Connections

 

When I click on the Bank Feeds Center I get a popup with some code presented.  There is no error code, just an OK button in the lower right-hand corner.  I have enclosed a copy of the popup for your review.

 

I was still able to download my bank feeds, but when I click on the Approve button for the "automatic" entries I received the same popup for each of the automatic entries.  It still appears that they were all accepted but I need to understand what the error is and more importantly, how to fix it.

 

Thank you

 

EJ