AileneA
Moderator

Account management

Hello, Providence1234. 

 

Thank you for reaching out to the Community. In QuickBooks, the security of your accounts is always our top priority. We can double-check to see if the two-step verification is completely disabled by logging in to your Intuit account. 

 

  1. Go to Intuit Online Account.
  2. Select the Security tab.
  3. Click Turn on to expand the Two-step verification section. You'll be prompted to enter a phone number if you initially did not enter it during the set up of your account.
  4. Enter the number you want to use to verify the account and then select Turn on text message verification.
  5. Choose to receive the one-time pass code by either text message or voice message. Then, select Turn off.
  6. Enter the one-time pass code you received and select Continue

 

To learn more about the accounts verification process in QuickBooks Online, please refer to this article: What is the difference between Multi-Factor Authentication and Two-step Verification? 

 

You've got me here if you have any other questions about this concern just let me know by leaving a reply below. Take care!