mike288
Level 1

Account management

So, yes, I read the How To's, but Unfortunately my screen did not offer me those options.

 

First of all, I am working on QBO on a Mac, v. 4.2.1-79

I am the Master Administrator.

I also have an Administrator.

         With the Admin -> Action -> Edit -> choices: View user activity / Delete / Make master admin

But with the Std User -> Action -> Edit -> choices: View user activity / Delete  NOTHING ELSE (see Screenshot)

 

I don't actually need to make my Std User an Admin.  I read that a Std User can have All Access, but I cannot tell how to tell WHAT KIND of Std User my Std User is??

 

And actually the real problem is, that she told me that she had a problem exporting a 1099 Report and thought perhaps it was an access problem, but perhaps it was some other kind of problem??