The Projects feature is available for QuickBooks Online Plus, Advanced, and Accountant, New_2_Quick_Books.
If you're using Simple Start or Essentials, the feature isn't available for those versions. You'll want to upgrade your subscription so you'll find the best accounting tools for your business and be able to use Projects. To do this, you can follow the steps below:
- Sign in to QuickBooks Online as a master or company admin.
- Click the Gear icon and then Account and settings.
- Select the Billing & Subscription tab.
- Make sure your payment info is up-to-date.
- In the QuickBooks Online section, select Upgrade your plan.
- Review the available plans and then select Choose plan.
- Follow the on-screen steps to upgrade your plan.
Once done with the upgrade, you can now go ahead and use the feature.
For your reference, you can browse these help articles in case you want some information about QuickBooks Online (QBO).
Please let me know if you have any other concerns about projects. I'm just a w clicks away if you need more help.
