raafat
Level 3

Account management

Hi, 

I am a proadvisor from 2015, and it was very interesting to work with QuickBooks. suddenly,  they stop publishing my profile without any alert or notification and asked me to upload my Passport id and I did, then they asked me to send my company shareholders agreement.

 

Just one question do you think our shareholders will accept to share these private data? and after I talked to your agent many times they told me without negotiation, you have to upload. otherwise, we will not accept to share your profile.

 

That's mean your staff not reliable and not professional. By the way, why they need this information? is it FBI or accounting firm? Your way not acceptable at all, and I will share this information with my clients and with my 10 of staff as a proadvisor to don't upload any private information because in this way you attack our privacy. 

 

we accept to confirm our personality by ID. nothing else. otherwise, we have alternative accounting software and we will leave yours. 

Thanks for understanding, but we don't have any options to do.

 

good luck