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Account management
I can see the many challenges you've had with submitting the Federal E-Payment, Tired of this.
Since you've tried all the needed steps to successfully re-submit the payments yet, you're still getting the same result, I'd highly recommend reaching out to our Payroll Support Team. They have the tools to start a screen-sharing session with and can further assist your right away with this matter.
Here's how to contact them:
- From the Help menu, select Quickbooks Desktop Help.
- Click on Contact Us.
- Select Search for something else.
- In the Tell us more about your question field, enter "rejected tax payments".
- Click on Start a Message.
Also, please take note of our support hours to ensure we can attend to your needs.
Keep me posted on how the call goes. I want to make sure your Federal E-payment concern is taken care of.