GlinetteC
Moderator

Account management

I can see the many challenges you've had with submitting the Federal E-Payment, Tired of this.

 

Since you've tried all the needed steps to successfully re-submit the payments yet, you're still getting the same result, I'd highly recommend reaching out to our Payroll Support Team. They have the tools to start a screen-sharing session with and can further assist your right away with this matter.

 

Here's how to contact them:

 

  1. From the Help menu, select Quickbooks Desktop Help.
  2. Click on Contact Us.
  3. Select Search for something else.
  4. In the Tell us more about your question field, enter "rejected tax payments".
  5. Click on Start a Message.

Also, please take note of our support hours to ensure we can attend to your needs.

 

Keep me posted on how the call goes. I want to make sure your Federal E-payment concern is taken care of.