Account management
Thanks for sharing your concern with us, @Fardinkhan Omar.
There might be an issue with your company file's data that's causing the sales order to reappear when creating an invoice.
To fix the issue, I recommend following the Verify and Rebuild troubleshooting steps that were provided in the conversation above. This will help you verify the data issue in your company file and fix it by rebuilding your data.
Before you perform the following steps, I recommend updating QuickBooks Desktop to its latest release first. This will also help you fix minor issues with your company file. Here's how:
- Go to the Help menu and select Update QuickBooks Desktop.
- Click the Update Now tab.
- Select Get Updates to start the download.
- When the download finishes, restart QuickBooks.
- Accept the option to install the new release once prompted.
If you're still getting the same issue after performing the steps above, I recommend reaching out to our phone support. This way, they can check your company file and trace the cause of the issue.
If you have other concerns or questions, don't hesitate to tag my name in the comment section below. I'm always ready to help. Have a great day ahead.
