kastrup
Level 2

Account management

Hi, I just got off the phone with a QB support agent (who was very professional, by the way) and she said there is not a way to turn this off.  She says this is not the Two-Step authentication.  We went through turning if on and then back off and still it asks be to enter a code that is either texted to me, or emailed to me.  It is very inconvenient, and it it every time, which sometimes mean multiple times a day.

I hope you guys can have it fixed some how.  Thanks