Hello there, sodabarn2,
I'll guide you through downgrading your QuickBooks Online (QBO) account.
Before you go through the downgrade process, please consider all options and stoppers. Here are the potential interrupters and stoppers to the downgrade process:
- Complete Stopper like Wholesale Billing, Multi-currency, and Global.
- Possible Stoppers like Recurring transactions/templates, User count, Inventory, and 3rd Party Apps.
If you want to go back to your previous subscription/plan you'll need to wait 24 hours before you can upgrade again.
If you've decided to downgrade, you can follow these steps:
- Log into QuickBooks Online.
- Go to the Gear icon, then select Account and Settings.
- Choose the Billing and Subscription tab.
- Click Downgrade next to your subscription plan details.
If the Downgrade link is unavailable on the Billing and Subscription tab, you can select the Cancel button and you'll be presented with an option to downgrade.
For additional information, you can go through this article:
Please don't hesitate to leave a comment if you have further concerns about managing your QuickBooks Online account. I'm just around if you need help.
