I can share additional information in creating an accountant's copy, @silvianjim.
If you use Central Server, you'll install the QuickBooks Database Manager on a central server and simply install your QuickBooks on each workstation.
However, if you're using Remote Desktop Services, QuickBooks must be installed on a central server that stores the company file. You no longer need to install it on workstations.
You can check this article for more information: Install QuickBooks Database Server Manager.
If you still encounter any errors when trying to make an Accountant’s Copy in QuickBooks Desktop, then I suggest reaching out to our Customer Support. They have tools like screen-sharing that can guide you in creating a copy successfully.
You can follow the steps below on how to reach them:
- From your QuickBooks Desktop account, click the Help menu at the top.
- Click the QuickBooks Desktop help
- Provide some information about this concern on the search box.
- Click the Contact Us link at the bottom of the window.
- You'll now be provided a few support options.
- Select Get a call to arrange a callback from a support agent. Or Start a chat to chat with them directly.
Here's the contact the QuickBooks Desktop Customer Support Team article for more information about this
I'm always here if you still have questions in creating an accountant's copy. Let me know in the Reply section below. Have a wonderful day!
