I have read all the articles and tried saving files to numerous places. Disk space is not an issue.
Let me summarize my situation for you:
I have QuickBooks Database Server 2019 running on a Windows Server 2012/R2 server in a domain environment. The company files reside on this server.
I run QuickBooks Premier 2019 on numerous workstations and laptops.
Windows 10 and QuickBooks are up to date on all computers, as is Windows Server 2012/R2
QuickBooks desktop works fine on all workstations with 4 different company files that reside on server, EXCEPT when trying to create an accountant's copy of any of the company files.
If I copy a company file to a desktop computer, I can create an accountant's copy, but this is not a solution, because only the copy on the desktop computer will have the divide date and accountant's restrictions on it. I need the server copy to have the divide date so that other users don't make improper changes to company files.
I might be able to copy company files with divide date back to server, replacing current ones there, but I don't think this is a valid solution to the issue. I should be able to create the accountant's copies directly from company file on server.
Please don't send me a link to another article. This is a bug of some sort that needs to be addressed.
Thank you for your help.
silvianjim
